SCS Tech / Security
Security and data handling

Guest data deserves
a straight answer.

Hotel data means guest names, contact details, preferences, and stay history. Here is how our applications handle it, so your IT and finance teams can assess us properly instead of guessing.

The short version
OPERA credentialsServer-side only
EnvironmentsYours, authorised
Workbook Studio writes to OPERANever
Validation passCheck only
Every imported rowLogged
How it actually works

What we do with your data,
stated plainly.

01

Credentials stay server-side

OPERA Cloud authentication runs from the application server using your environment’s own client credentials. The browser never holds a token or calls Oracle directly, so nothing sensitive is exposed to the client session.

02

We use the access you grant

Imports run only against OPERA environments you configure and authorise. There is no back door, no shared tenancy of your property data, and no write path outside the environments you have set up.

03

Nothing goes live unannounced

Workbook Studio never writes to OPERA at all. In Configurator, validation runs check-only, and a live import is an explicit action against a named environment.

04

Guest data only where it is needed

Migration works on the extracts your project requires, for the cutover it is scoped for. Preparation work in Workbook Studio uses configuration data, not guest records.

05

An audit trail you can produce

Every imported row is logged with its outcome and the identifier OPERA returned. If someone asks what was written and when, there is a record rather than a recollection.

06

Deployment that fits your policy

The applications are ordinary Node.js and MySQL services. Where your policy requires it, they can run inside your own environment rather than ours. Confirm hosting arrangements during scoping.

This page describes how the applications are built and operated. It is not a certification claim, and it does not replace your own due diligence or a data processing agreement. We are glad to complete your security questionnaire.

The workflow

How we agree data handling.

01

Assess

Tell us your data handling requirements and any chain or ownership policy that applies.

02

Agree

Confirm hosting, environments, credentials, retention, and who holds what.

03

Operate

Work through authorised environments with logged, reviewable activity.

04

Close out

Agree what is retained after cutover and what is removed.

Your next configuration starts here

Less configuration effort.
More room to move.

Opening a property, moving to OPERA Cloud, or improving your existing setup? Tell us what you are working with and we will tell you honestly whether we can help.

Email ark@scstech.me · WhatsApp +968 9390 0840